Facility is nice and all the people are super friendly. I was a little nervous going in to get a massage, but the place had a friendly atmosphere and my masseur did a fantastic job. She talked to me throughout the session to make sure I was doing okay, and talked to me about different techniques she was using in our session. Thank you Dominique and Bellezza for a wonderful experience!!
Had a classic manicure done ($25!), but should have done it myself at home for free. Tori displayed zero customer service skills and did not even do her job well. My nails came out filed unevenly and the polish job was horrid. The nail polish was applied visibly very unevenly, with some areas being darker than others. Consequently, those areas did not dry properly and were scratched before I even left the salon. Even the front desk lady recognized the unacceptable job and gave me a $10 coupon, but I will not be coming back, so no use in that.
Absolutely the best...professional, friendly, latest products, cut and colors. I highly recommend Bellezza for all services!
Taylor did an excellent job on my sugar scrub pedicure.
I love Bellezza Spa, but I will not tolerate being made to wait 15 minutes after a set appointment time. This is the second time this has happened. The first time I booked ahead of time to have a friend and my haircut at the same time. They double booked us on one person and then they were 15-30 minutes late starting my appointment. While someone else was washing my hair the person was still with the customer before me. I continued to wait after they washed my hair. When I was finally done it was over an hour from my friends scheduled appointment time and she just cancelled and we left. I love going here the people are nice and services rendered are good, but they have no respect for keeping on schedule, or their customer's time. I respect their time by showing up early for my appointments, now they need to return the favor. I would hate to stop coming here, but I pay good money for the service, and feel that should be reflected in the experience.