I bought a bow for my son from Vance Outdoors for Christmas. I made three trips. One to check them out with my son, one to purchase the bow and one to set it up. We worked with Alex all three times. Knowing my son and I have limited experience in archery, Alex did his best to help us select the right bow, not the fanciest or most expensive. My son shot 3 different bows before deciding which one was best. After Christmas we went back to set the bow up for my son. Alex worked extra hours to make sure we were taken care of the first time. He had my 16 year old shooting arrows one on top another at their range before we left. Alex left a lasting impression on my son and I thank you for that! I hope we'll be back soon to set me up as well!
Update on review. Vance's manager called me today to apologize for my experience. It was greatly appreciated. He assured me this is not common practice and he would address the issue. I have shopped Vance's many times before and the staff is usually very friendly and helpful. I trust this was an isolated incident. Original review: Bought a pistol for $900. The employee waiting on me was either disinterested in helping me or just lazy. I would ask a question and rather than say I will check, he would say "I dont know, whatever is in the box." They were not busy at all at the time, so I feel there was no excuse for not even attempting to answer my questions about what came with the gun.
One of several firearms stores that I visit quite frequently. The selection is generally much wider than any other store with in 50 miles (Hebron location). Prices are generally reasonable. Ammo prices as well. Customer service is quite good all staff are friendly and knowledgeable. This is the only place I will buy anything archery related. The only problem I have ever ran into is that EVERY time I buy a gun here the back ground check seems to take to take 45 minutes minimum. Compared to other stores where I can get a back ground check done in as little as 10 mins. But frankly life goes on. Not like an hour will kill me. My wife may when I get home with another new gun, but the he wait for the back ground check won't.
Great place for hunting/fishing equipment. Really nice boats!
I've bought 4 handguns and 1 ar in the past 3 months no complaints great people great prices.